Privacy Notice

This privacy notice will help you understand how Husky Finance uses and protects your personal data.

Husky Finance, is a trading name of Financial SatNav Limited and is a company registered in England and Wales under registered number 08071637, with our registered office at Gloucester House, Church Walk, Burgess Hill, West Sussex RH15 9AS, UK and our operational London office at 10 Finsbury Square, London EC2A 1AF.

You can contact our voluntarily appointed Data Protection Officer at if you have any concerns or wish to exercise your rights by emailing dpo@huskyfinance.com

Our Promises:

We’re committed to your data privacy and security. As such we give you these promises:

We will only collect data about you that is relevant and necessary;
Your data will only be held on systems that meet compliance standards;
Your data will only be accessed by those who need it and we will minimise the amount of data that is processed, wherever possible;
We won’t share or sell your data to any third party, except for the marketing of our own services to you, unless either you have agreed, we are required to share it by law or we need to fulfil our service commitments to you through a third party that meets our own privacy standards;
We will always remember that it is your personal data, not ours. As such we will ensure complete transparency and openness with you wherever possible.
We respect your rights as outlined in the next section and will respond to all requests promptly

Your Rights:

You may have the following rights over any data we hold about you:

Request a copy of personal information we hold about you.
Ask that we update the personal information we hold about you or correct such personal information that you think is incorrect or incomplete.
Ask that we delete personal information that we hold about you or restrict the way in which we use such personal information.
Object to our processing of your personal information; and/or
Withdraw your consent to our processing of your personal information (to the extent such processing is based on consent and consent is the only permissible basis for processing).
Right to export of personal data

You can read more about your rights here.

If you would like to uphold your rights, then please contact our Data Protection Officer by emailing dpo@huskyfinance.com

If you are in dissatisfied with our response you also have the right to lodge a complaint with the Data Protection Authority. This can be done at https://ico.org.uk/concerns/

Collecting data

We collect information about you in the following ways:

Information given to us by you or your agents. This may include emails, calls, CV, meetings, events and events
From Employers and/or their agents to set up and operate workplace pensions on behalf of the employers’ workers.
Via our website when firms express an interest in its services.
Information we get from your use of our services.
Data from referrals, resellers or proactive marketing activity.

When we require personal data about family members and dependents to provide our service it will be your responsibility to ensure that you have the consent of the people concerned to pass their information on to us.

We try and minimise the personal data held on you. Typically, this is restricted to: the information needed to buy a home with our partners:

Identity Data including your first name, last name, current and previous address and date of birth. We may also ask you for a selfie or a picture of your passport or driving license to confirm identification as part of our legal responsibilities.
Contact Data including email address, telephone numbers, home address, employer address, employer name.
Account Data including information you give us when you register your account.
Financial Data including account details, income, NI Number, savings, spending, linked bank account details and verification of this data (see below).
Technical Data including internet protocol (IP) address, browser type and version, location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the website and services.
Application Data including details about your family and living situation, property preferences and housing history.
Usage Data including information about how you use our website and services.
Marketing and Communications Data including your consent, if required, to get updates from us.

Our website and other materials sent to you may contain links to other third-party websites. We may also offer buttons to social media that link to third party services. We’re not responsible for the content or the data privacy these sites provide through their tools or sites.

Special Categories of Data

In some cases, we may need to process “special categories” of your personal data. This data requires a higher level of governance. We will not usually ask for this type of data, however, if you belong to a union for example and link your accounts and spending through the app or provide us with other special category data, for example to let us know that you’re vulnerable we will be processing this data. This data will not be used for any other purpose whilst identified to you and by using the app you acknowledge and agree that this processing is done with your consent.
We will only ask about special categories of data if we think it is causing a difficulty with your account. We will always explain why we are asking for it and how we might use it.

What Data we Collect

We try and minimise the data held and the exact data elements we hold will be dependent on your journey with us. Typically, data elements we collect include:

Name
Telephone Number
Email Address
Company Details
Business Social Media Page
Service Usage including IP address when you use our portal

Calls may also be recorded for information holding, quality and training purposes.

How we Process your Data:

Data is processed/stored mainly on encrypted cloud services such Microsoft 365, Azure, and other SaaS platforms including for marketing located within the UK and EEA.

In addition, we may use Large Language Models (LLM) to help us fulfil some of our services. A list of these systems can be provided on request. These services all have strong data security at the heart of their systems including ISO27001 and SOC2 certification. We ensure that access to these services is strictly controlled and include strong authentication processes like Multi Factor Authentication.

Further to Section 119A of the Data Protection Act 2018 and noting Case C-311/18 in the European Court of Justice, if your data is transferred or processed outside of the UK or EEA we ensure the safeguards of International Data Transfer Agreements (IDTAs) or Addendums are enforced. Where this is not possible, we ensure that European Standard Contractual Clauses are entered. We have employees distributed globally and have suitable systems in place to protect your data when they are processing in third countries.

We regularly review suppliers for data security compliance to ensure your data is safe and track where your data is held. We will also need to exchange information with your employer for pension administration.

All our processes are subject to various internal policies to ensure that your data privacy and security is upheld.

What we use your Data for:

We process your data for several reasons:

To better understand your needs.
Ensure any offers provided to you are appropriate to your circumstances;
Verify the accuracy of the data you have provided to us;
Prevent criminal activity, e.g. fraud and money laundering;
Manage your account(s);
To deliver our services and products
To send invitations to events and follow these up if you have signed up to them
To send you promotional emails containing the information we think you will find interesting.
To contact you to fill out surveys and participate in other types of market research.
To customize our website according to your online behaviour and personal preferences.
Collect for analytics purposes information about your journey with us including aggregating this data.

Legal Basis for Processing your Data

Your data is only processed based on a defined legal basis. These are:

Contractual Obligation – For data related to establishing a workplace pension and administering this we rely on this legal basis.
Consent – For some data you provide us directly we ask for your consent to process it for the purposes of fulfilling our service to you.
Legitimate Interest – We may require using some of your data for our Legitimate Interests, for example data analytics and making recommendations to you.
Legal Obligation – We may need to process some of your data for legal obligations.

Third Parties:

We may use remarketing services from third parties. These may rely on the use of cookies. You can read more about these in our Cookies Policy.

We also share information where agents, resellers, or suppliers are involved in the delivery of your service.

Our website and other materials sent to you may contain links to other third-party websites. We may also offer buttons to social media that link to third party services. We’re not responsible for the content or your data privacy these sites provide through their tools or sites.

If Husky is involved in a merger, acquisition or asset sale, personal data may be transferred but we will provide notice before personal data is transferred and becomes subject to a different privacy policy.

Data Retention

Dependant on the data you provide us and for what purpose it is provided we may need to retain your data based on your journey with us. Typically, we will retain your data for up to 6 years from the point we no longer engage with you.

If you wish to find out more about your specific data retention, please contact us.

Data Permissions:

Every marketing email sent from Us allows you to opt out of receiving emails from us, except for the purposes of fulfilling any contractual arrangements.

You can also contact us at the email address above and request to opt out, view, export or delete your data.

If you request for your data to be deleted, your name and email address will be added to an exceptions list and all other data removed to the extent possible.

You may also receive Statutory communications for enrolment and service requirements. These are not classed as marketing, and you will be unable to unsubscribe from these.

Data Protection Complaints

We always try to meet the highest standards of Data Privacy when collecting and using personal information. For this reason, we take any complaints we receive very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate.

You have the right to complain about how we use your personal data. If you are unhappy or have concerns, please contact us first using the details in the “Our Contact Details” section above, so we can try to resolve the issue.

You also have the right to make a complaint to the UK Information Commission (IC). However, the law now requires you to raise your complaint with us before complaining to the IC. If you do complain to us, we will acknowledge your complaint within 30 days, investigate it fairly and promptly, and write to you with our response.

You have the right to complain to the UK IC at any time, using the contact information below:

Please ensure that you state ‘Data Protection Complaint’ in the subject field.

The Information Commission’s address:

Information Commission

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Under the UK Data (Use and Access) Act 2025, the IC typically requires you to have completed our internal complaints process, before they will investigate.

Legal Compliance:

We seek to uphold our legal obligations as covered by the Data Protection Act 2018, Data Use and Access Act 2025 and the General Data Protection Regulation 2016. Our Data Protection Authority is designated as the Information Commission (IC) formally the Information Commissioners Office (ICO). This Privacy Policy is reviewed on a regular basis and was last reviewed in May 2026.